Service Agreement

INTRODUCTION

A service agreement is a written contract between a service provider and a client. It provides for the work to be performed and the responsibilities of both parties in getting the work done and paid for.

PROCESS

The key clauses used in drafting a Service Agreement are as follows:

• Details of the contractor and employer.
• Engagement Clause providing for the rights and duties of the contractor and employer.
• Term and Duration of the employment
• Conditions of Service and description of the work or service rendered by the contractor
• Scope of the Agreement providing the scope of services offered by the service provider.
• Indemnities Clause as a form of security against any losses or damages.
• Amount of remuneration and manner/mechanism of payment
• Representation and Warranties
• Dispute resolution mechanism along with the applicable laws for speedy resolution of any disputes in the future

ADVANTAGES / FEATURES

1. Using a Service Agreement benefits both contractors and clients by clearly outlining the terms of their working arrangement.
2. A written agreement provides transparency and accountability for both parties and helps prevent disputes that could arise without a formal agreement.

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