Service Agreement

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A service agreement is a written contract between a service provider and a client. It provides for the work to be performed and the responsibilities of both parties in getting the work done and paid for.


The key clauses used in drafting a Service Agreement are as follows:

  • Details of the contractor and employer.
  • Engagement Clause providing for the rights and duties of the contractor and employer.
  • Term and Duration of the employment
  • Conditions of Service and description of the work or service rendered by the contractor
  • Scope of the Agreement providing the scope of services offered by the service provider.
  • Indemnities Clause as a form of security against any losses or damages.
  • Amount of remuneration and manner/mechanism of payment
  • Representation and Warranties
  • Dispute resolution mechanism along with the applicable laws for speedy resolution of any disputes in the future


  1. Using a Service Agreement benefits both contractors and clients by clearly outlining the terms of their working arrangement.
  2. A written agreement provides transparency and accountability for both parties and helps prevent disputes that could arise without a formal agreement.


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